Synctrack - Returns & Exchanges

Automated returns & exchanges for brands to reduce costs, retain revenue & drive customer loyalty.

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Developer: Omega

Shipping and delivery

Free plan provided

Automated Returns & Refunds

Simplify the entire return process with automation. Synctrack enables automatic refunds via store credit, gift cards, or discount codes, and supports auto-approval for return requests. This reduces manual work, improves efficiency, and ensures a smooth customer experience.

Customizable Returns & Exchanges Portal

Enhance your brand identity with a fully customizable return portal. Synctrack allows you to embed the portal into your store, customize return reasons, and set policies for non-returnable items. You can also add a branded subdomain, improving the customer experience while retaining loyalty.

Seamless Logistics Integration

Integrate effortlessly with major logistics providers like FedEx, Shippo, Shiprocket, Australia Post, and Delhivery. Synctrack supports return label creation, real-time tracking, and streamlined shipping processes to ensure efficient return management for both you and your customers.

App preview

About this app

Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app. Condition-based Workflow automates return process using product and order info Exchanges for different items and flexible refunds: store credit, gift card,... Refund to store credit, gift card, discount code or original payment method Seamlessly integrates with Shopline auto-sync loop returns status to Shopline Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery

Support

Privacy
Help center

Contact the developer

datdt@omegatheme.com

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Pricing plans

Starter

Free

10 return requests/month
Branded return page
Drag drop emails
Return labels
Basic refunds & exchanges
In-app create returns
Blocklist
Return window

Professional

US$11.99 /month

30 return requests/month
Exchange for a different variant
Multi-language
Custom subdomain
Return/Exchange fee
Refund discount code
Translation

Premium

US$49.99 /month

200 return requests/month
Condition-based workflow
Shopline sync
Auto request approval
Exchange for other products
CNAME
Custom development

Enterprise

US$149.99 /month

300 requests/month
Multi-store: 2+ stores
Custom integration
Dedicated priority support
Returns webhooks
Returns API
Manage access for your team members
Custom analytics
Integrate your preferred WMS

* The final price is based on the currency displayed at the time of purchase.

** Recurring charges(including monthly expenses and occasional expenses) will be collected based on subscription period

Synctrack - Returns & Exchanges