Chargebacks can be a major headache for any growing e-commerce business. A high dispute rate can lead to an increase in transaction fees, fraud monitoring programs from card networks, or even full payment processor account suspension. Enjoy automated dispute management and free yourself from chargebacks. When Ethoca forwards the bank's dispute notification, we will help merchants track the disputed SHOPLINE Payments order and initiate a refund in real time, which can, to the greatest extent possible, avoid the dispute from becoming a chargeback.