Synctrack - Returns & Exchanges

Synctrack - Returns & Exchanges

Automated returns & exchanges for brands to reduce costs, retain revenue & drive customer loyalty.

Free plan provided

Automated Returns & Refunds

Simplify the entire return process with automation. Synctrack enables automatic refunds via store credit, gift cards, or discount codes, and supports auto-approval for return requests. This reduces manual work, improves efficiency, and ensures a smooth customer experience.

Customizable Returns & Exchanges Portal

Enhance your brand identity with a fully customizable return portal. Synctrack allows you to embed the portal into your store, customize return reasons, and set policies for non-returnable items. You can also add a branded subdomain, improving the customer experience while retaining loyalty.

Seamless Logistics Integration

Integrate effortlessly with major logistics providers like FedEx, Shippo, Shiprocket, Australia Post, and Delhivery. Synctrack supports return label creation, real-time tracking, and streamlined shipping processes to ensure efficient return management for both you and your customers.
Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Migrate to a new solution from any other returns app. Condition-based Workflow automates return process using product and order info Exchanges for different items and flexible refunds: store credit, gift card,... Refund to store credit, gift card, discount code or original payment method Seamlessly integrates with Shopline auto-sync loop returns status to Shopline Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery
  • Starter

    Free
    • 10 return requests/month
    • Branded return page
    • Drag drop emails
    • Return labels
    • Basic refunds & exchanges
    • In-app create returns
    • Blocklist
    • Return window
  • Professional

    US$11.99 /month

    • 30 return requests/month
    • Exchange for a different variant
    • Multi-language
    • Custom subdomain
    • Return/Exchange fee
    • Refund discount code
    • Translation
  • Premium

    US$49.99 /month

    • 200 return requests/month
    • Condition-based workflow
    • Shopline sync
    • Auto request approval
    • Exchange for other products
    • CNAME
    • Custom development
  • Enterprise

    US$149.99 /month

    • 300 requests/month
    • Multi-store: 2+ stores
    • Custom integration
    • Dedicated priority support
    • Returns webhooks
    • Returns API
    • Manage access for your team members
    • Custom analytics
    • Integrate your preferred WMS

* The final price is based on the currency displayed at the time of purchase.

* Recurring charges(including monthly expenses and occasional expenses) will be collected based on subscription period

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Synctrack - Returns & Exchanges

Synctrack - Returns & Exchanges