Synctrack - Returns & Exchanges | SHOPLINE App Store

Synctrack - Returns & Exchanges

Automate returns & exchanges, support EU withdrawal 2023/2673

Free plan provided

4.7 (3)

About Price Reviews

Automated Returns & Refunds

Simplify the entire return process with automation. Synctrack enables automatic refunds via store credit, gift cards, or discount codes, and supports auto-approval for return requests. This reduces manual work, improves efficiency, and ensures a smooth customer experience.

Customizable Returns & Exchanges Portal

Enhance your brand identity with a fully customizable return portal. Synctrack allows you to embed the portal into your store, customize return reasons, and set policies for non-returnable items. You can also add a branded subdomain, improving the customer experience while retaining loyalty.

Seamless Logistics Integration

Integrate effortlessly with major logistics providers like FedEx, Shippo, Shiprocket, Australia Post, and Delhivery. Synctrack supports return label creation, real-time tracking, and streamlined shipping processes to ensure efficient return management for both you and your customers.

Synctrack: Returns and Exchanges provides a seamless experience for managing returns, exchanges, and automated refunds in one place. Synctrack offers automatic refunds via store credit, gift card, and auto-approval of returns and exchanges. Simplify returns, customize solutions, and boost exchanges to recover sales. Integrate your preferred logistics and WMS for a streamlined returns process. Integrate with 2,900+ carriers, automate return workflows, and stay compliant with evolving regulations through built-in return management tools, including support for EU Withdrawal Forms effective June 19, 2026. Condition-based Workflow automates return process using product and order info Exchanges for different items and flexible refunds: store credit, gift card,... Refund to store credit, gift card, discount code or original payment method Seamlessly integrates with Shopline auto-sync loop returns status to Shopline Integration with Shippo, Easypost, Fedex, Australia Post, Shiprocket, Delhivery

Support

Privacy Help center

Developer

By Omega

Contact Support

Starter
Free
- 10 return requests/month
- Branded return page
- Drag drop emails
- Return labels
- Basic refunds & exchanges
- In-app create returns
- Blocklist
- Return window
Professional

US$19.99 /month
- 30 return requests/month
- Exchange for a different variant
- Multi-language
- Custom subdomain
- Return/Exchange fee
- Refund discount code
- Translation
Premium

US$49.99 /month
- 200 return requests/month
- Condition-based workflow
- Shopline sync
- Auto request approval
- Exchange for other products
- CNAME
- Custom development
Enterprise

US$149.99 /month
- 300 requests/month
- Multi-store: 2+ stores
- Custom integration
- Dedicated priority support
- Returns webhooks
- Returns API
- Manage access for your team members
- Custom analytics
- Integrate your preferred WMS

* The final price is based on the currency displayed at the time of purchase.

* Recurring charges(including monthly expenses and occasional expenses) will be collected based on subscription period

4.7 Rated by 3 users

2

1

0

Tell us about your experience with Synctrack - Returns & Exchanges

JOOXSTORE China

Developer replied

Thank you so much for the 5 stars ⭐⭐⭐⭐⭐ We’re really grateful for your support and so glad you’re having a great experience. If there’s ever anything you need, our team is always here for you 🚀

Las Sola NL China

能否在有顾客提交申请的时候能给店铺的邮箱也发送通知？。我需要帮助。

Developer replied

您好，目前我们的应用支持在顾客提交退换货申请时，自动发送邮件通知到店铺邮箱。此外，当申请状态发生更新时，系统也可以向店铺发送相应的邮件通知。如果您尚未收到通知，请联系我们的客服团队，我们很乐意帮助您检查相关设置。谢谢！

GiftWarmth Hong Kong SAR

Developer replied

Thank you so much for your 5 star rating! 💙😊 We're delighted that you're enjoying Synctrack - Returns & Exchanges app. Your support means a lot to our team and encourages us to continue improving and providing the best experience possible. Thank you for choosing Synctrack - Returns & Exchanges app. If you ever need any assistance, we're always here and happy to help! 🚀

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