Luxe Demo:
https://www.loom.com/share/c3f5c9fccdaa4232ab25d4bb9d8a0c11
Luxe is the behavioral intelligence layer and AI agent for luxury retail. The platform helps luxury retailers capture customer interactions, generate AI-powered coaching, automate personalized follow-up, and provide managers with visibility into the behaviors that drive sales performance.
Core Capabilities
• Capture customer conversations through the Luxe mobile application.
• Automatically generate conversation summaries, client sentiment analysis, talk ratio, coaching recommendations, and behavioral insights.
• Generate personalized luxury retail follow-up emails using AI after each client interaction.
• Maintain client profiles and interaction history to support long-term clienteling.
• Provide manager dashboards for coaching opportunities, team performance, behavioral trends, and follow-up execution.
• Deliver AI-powered sales practice scenarios and playbooks for ongoing associate development.
SHOPLINE Integration
The SHOPLINE integration allows merchants to connect Luxe directly to their commerce environment.
When connected, Luxe can:
- Synchronize product catalog information.
- Associate customer purchases with in-store conversations.
- Connect behavioral insights with sales outcomes.
- Help associates deliver more personalized client experiences using available product information.
- Support future reporting that connects customer interactions with business results.
Luxe only accesses the permissions required to provide these capabilities and does not modify merchant storefronts or customer checkout experiences.
Target Customers
Luxe is designed for luxury retailers including jewelry, watches, fashion, and other high-touch retail environments where personalized client relationships drive revenue.
Support
Documentation, onboarding resources, FAQs, and support are available at:
https://luxeretail.co
Support:
hello@luxeretail.co