Miduoke Enterprise

One-stop cross-border e-commerce intelligent customer service platform, all-channel deployment, unified customer service management platform, quickly improve customer service conversion rate.

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Instant chat fast access Mobile phone /PC message synchronization Automatic translation Support for multiple styles in Windows Historical record keeping

Intelligent AI customer service robot

AI empowerment, year-round, omni-channel access, with insight Independent reception, direct problem Multiple rounds of conversations Intelligent learning and recording of robot conversation data

Multiple dialogue distribution method scientific coordination of work

Fast distribution, improve efficiency of customer service Advanced distribution mode provides the technical basis for user of personalized voice To protect business opportunities, optimize marketing

Midoko enterprise Edition supports access to websites, WeCom, Wechat Official Account, Mini programs, Weibo, Douyin, Facebook, LINE and other channels, which can realize cross-channel customer tracking, AI intelligent customer service, CRM management, intelligent dialogue distribution, intelligent work order. It can establish a bridge of rapid communication for the visiting visitors and customer service, effectively improve the conversion rate, and help enterprises effectively grasp the source of visitors, so that the promotion effect is clear at a glance, and through the cloud data and crowd portrait guide enterprise marketing more accurate and efficient.