SHOPLINE App store: e-commerce app marketplace

Desku Live Chat & AI Chatbots

Desku for Shopline: Integrate live chat, AI chatbots, and helpdesk for efficient support. Halve queries, boost satisfaction, and scale service effortlessly.

5.0

Developer: Desku Inc

Customer service

Free

AI Chatbot Personalized to Your Data

Our AI chatbot is uniquely trained on your data, offering tailored and intelligent support specific to your business needs.

Unified Inbox for Better Customer Insights

Access all customer data in a single, unified inbox, providing your team with complete information for efficient and personalized customer assistance.

Automated Support with AI and Advanced Automations

Reduce manual efforts and response times with our AI-driven automations, ensuring quick and effective support for your customers.

App preview

About this app

Overview: Desku, the leading AI customer support software, now enhances e-commerce platforms with its advanced capabilities. Streamline your support system with our AI-powered live chat, shared inbox, and AI chatbot, ensuring a unique blend of efficiency and personalization for a superior customer service journey. Key Features: AI-Powered Live Chat: Engage customers in real-time with our intelligent live chat, significantly reducing ticket generation and workload. Efficient Shared Inbox: Seamlessly manage all customer communications in one fast, user-friendly shared inbox. AI Chatbot for 24/7 Support: Automate up to 20% of support tasks effortlessly with our no-code, easy-to-use AI chatbot builder. Intelligent Ticketing System: Effectively prioritize and resolve customer queries with Desku's smart ticketing solutions. Order Management Integration: Directly view and manage order details within Desku, streamlining the support process. Comprehensive Analytics: Monitor key support metrics such as ticket volume and response times to enhance customer service strategies. Multi-Store Connectivity: Effortlessly connect and manage multiple e-commerce stores through Desku. Customizable Support: Offer personalized customer interactions and automated responses, powered by Desku's AI technology.

Support

Privacy
Help center

Contact the developer

support@desku.io

Reviews

5.0 Rated by 1 users

Tell us about your experience with Desku Live Chat & AI Chatbots

Mirror Maison United Kingdom

Great support! The perfect omni-channel solution for our customer support. It integrates everywhere our customer wants to connect with us. Also the the Shopline order information on the side panel speeds up resolutions and will be great when we add on adhoc support staff that we don't want to give full access to our Shopline dashboard. Side note - Moved from Intercom at we are not missing a feature but now paying a third of the subscription cost.

Developer reply

Thank you for your amazing feedback! We're glad our omni-channel solution and Shopline integration are making a difference. It's great to have you with us, and we're excited to continue supporting your success! Looking forward to make integration more stronger and become one stop solution.

Desku Live Chat & AI Chatbots