Overview:
Desku, the leading AI customer support software, now enhances e-commerce platforms with its advanced capabilities. Streamline your support system with our AI-powered live chat, shared inbox, and AI chatbot, ensuring a unique blend of efficiency and personalization for a superior customer service journey.
Key Features:
AI-Powered Live Chat: Engage customers in real-time with our intelligent live chat, significantly reducing ticket generation and workload.
Efficient Shared Inbox: Seamlessly manage all customer communications in one fast, user-friendly shared inbox.
AI Chatbot for 24/7 Support: Automate up to 20% of support tasks effortlessly with our no-code, easy-to-use AI chatbot builder.
Intelligent Ticketing System: Effectively prioritize and resolve customer queries with Desku's smart ticketing solutions.
Order Management Integration: Directly view and manage order details within Desku, streamlining the support process.
Comprehensive Analytics: Monitor key support metrics such as ticket volume and response times to enhance customer service strategies.
Multi-Store Connectivity: Effortlessly connect and manage multiple e-commerce stores through Desku.
Customizable Support: Offer personalized customer interactions and automated responses, powered by Desku's AI technology.
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